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avatar: crsimons
crsimons
3 posts
Replied to crsimons post on May 3rd, 2016

We receive the following error, wondering if anyone knows a fix without sending it out?

Error Number: 0x8013 Data: 0x00,0x00,0x00,0x00

This error is unrecoverable. Please contact the technical support and restart your instrument.

avatar: madgie02
madgie02
1 posts
Replied to crsimons post on July 13th, 2016

Hello there,

I have just received the same error message. Did you find out the cause?

 

avatar: scotthines
scotthines
1 posts
Replied to madgie02's post on August 12th, 2016

I am getting an error of 0X8011.  I am wondering if this is a firmware issue.

avatar: GonzaloCuenca
GonzaloCuenca
1 posts
Replied to crsimons post on March 16th, 2017

Hi, i'm getting almost same error:

"Error Number 0x8006

Data: 0x01,0x00,0x00,0x00"

Do you have any solution?

Tech support said could be the "amplification source", and it cost U$D2000 to replace it.

Thanks.

 

avatar: LabGuy89
LabGuy89
1 posts
Replied to crsimons post on July 1st, 2017
These errors are hardware issues, not firmware. As another user mentioned, either amplification board, the actual plate, or cover are bad and will require ABI service. Given the service cost, likely not cost effective to repair likely close to 80% of the cost of new. Either buy a brand new one or find a decent used one somewhere.
avatar: Abor
Abor
1 posts
Replied to LabGuy89's post on July 27th, 2017

Hi, LabGuy

Do you have the error code table? could you send me that?

Thanks in advance

avatar: lprat
lprat
2 posts
Replied to Abor's post on June 6th, 2018

I would also be interested in the error code table.

avatar: lprat
lprat
2 posts
Replied to madgie02's post on June 6th, 2018

We just received this message as well. Interested if you found the cause?

avatar: Labcare
Labcare
1 posts
Replied to lprat's post on June 25th, 2018

Hi . The error as already indicated is quite possibly a hardware problem.As the unit turns on, It could be one of three faults Heated lid, Control board, or a faulty peltier.

avatar: LRDS Patel
LRDS Patel
1 posts
Replied to crsimons post on January 7th, 2019

0X8013 is related to Heated Cover. so need to replace Heated Cover.

avatar: Bodasafa
Bodasafa
44 posts
Posted August 8th, 2019

Error 0x8013 means the lid heater temperature sensor is open circuit,

Remove the right hand side cover and measure the resistance of the sensor across pink/white (i think off the top of my head) i suspect a wire inside has broken where the lid hinges just below where the blue protective shield comes from the heated lid and disappears into the casing.

avatar: Haris
Haris
4 posts
Replied to Bodasafa's post on September 23rd, 2019

I am getting Error 0x8011. Data: 0x00, 0x00, 0x00, 0x00

Any ideas of what it means and how to fix it?

Many thanks,

Haris

avatar: Bodasafa
Bodasafa
44 posts
Replied to crsimons post on September 23rd, 2019
The error 8011 is due to open circuit temperature sensor. The wiring in the blue sleeving just under the lids breaks, check the wiring and solder joint it.
avatar: Haris
Haris
4 posts
Replied to Bodasafa's post on September 24th, 2019

The blue protective shield has no visible breaks and the wires look good at the plug. At the other end, this shield goes into the orange rubber heater which is glued onto the top of the aluminum block. Any ideas of how to remove the shield without damaging it so that it can be re-inserted?

Does anyone have the service manual for this PCR cycler?

Many thanks,

Haris

 

avatar: Bodasafa
Bodasafa
44 posts
Replied to Haris post on September 26th, 2019

Hi, at the plug on the right hand side, J1, there are 5 wires. The green wire is earth. The blue and black wires are across the heater inline with a thermal overheat device, it should read around 7ohms. The purple and white wires are across the temperature sensor and should read 10Kohms @ 25C. Opening/closing the lid may caue the wire to make/break.

The wiring tends to break inside its insulation, i.e inside the coloured wires. You will need to remove the blue protective sleeve and then find which wire has broken. You may be able to do this by gently pulling the wires, the insulation will stretch. Most probably the break will be around where the blue sleeve goes through the casing.

I have found several of these units do this, i tend to either remove the pins from the plug (difficult) or 

Carefully remove the blue sleeve, cut it off and throw it away.  Find the break, resolder the wire and heatshrink it. Cut the plug off leaving enough length to solder the wires back together after.

 

avatar: Haris
Haris
4 posts
Replied to Bodasafa's post on September 28th, 2019

Thank you for your most helpful advice. I could not find a break in any of the 5 wires. Resistance across black and blue is 7.7ohms. Purple and white are open circuit. Could it be a defective temp probe? I would appreciate your thoughts on how to proceed.

 

 

 

avatar: Bodasafa
Bodasafa
44 posts
Replied to crsimons post on September 28th, 2019
Hi, the open circuit is what is causing the error and problem. I believe the problem is a broken wire. I know you have noted that the wires appear intact but they break inside the insulation. Either the white or purple wire is broken, gently try to stretch the wires around where it bends, the one with the broken wire will stretch.
avatar: Haris
Haris
4 posts
Replied to Bodasafa's post on September 30th, 2019

Hi. I will give it another try and report back. Many thanks!