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avatar: crsimons
crsimons
3 posts
Replied to crsimons post on May 3rd, 2016

We receive the following error, wondering if anyone knows a fix without sending it out?

Error Number: 0x8013 Data: 0x00,0x00,0x00,0x00

This error is unrecoverable. Please contact the technical support and restart your instrument.

avatar: madgie02
madgie02
1 posts
Replied to crsimons post on July 13th, 2016

Hello there,

I have just received the same error message. Did you find out the cause?

 

avatar: scotthines
scotthines
1 posts
Replied to madgie02's post on August 12th, 2016

I am getting an error of 0X8011.  I am wondering if this is a firmware issue.

avatar: GonzaloCuenca
GonzaloCuenca
1 posts
Replied to crsimons post on March 16th, 2017

Hi, i'm getting almost same error:

"Error Number 0x8006

Data: 0x01,0x00,0x00,0x00"

Do you have any solution?

Tech support said could be the "amplification source", and it cost U$D2000 to replace it.

Thanks.

 

avatar: LabGuy89
LabGuy89
1 posts
Replied to crsimons post on July 1st, 2017
These errors are hardware issues, not firmware. As another user mentioned, either amplification board, the actual plate, or cover are bad and will require ABI service. Given the service cost, likely not cost effective to repair likely close to 80% of the cost of new. Either buy a brand new one or find a decent used one somewhere.
avatar: Abor
Abor
1 posts
Replied to LabGuy89's post on July 27th, 2017

Hi, LabGuy

Do you have the error code table? could you send me that?

Thanks in advance

avatar: lprat
lprat
2 posts
Replied to Abor's post on June 6th, 2018

I would also be interested in the error code table.

avatar: lprat
lprat
2 posts
Replied to madgie02's post on June 6th, 2018

We just received this message as well. Interested if you found the cause?

avatar: Labcare
Labcare
1 posts
Replied to lprat's post on June 25th, 2018

Hi . The error as already indicated is quite possibly a hardware problem.As the unit turns on, It could be one of three faults Heated lid, Control board, or a faulty peltier.

avatar: LRDS Patel
LRDS Patel
1 posts
Replied to crsimons post on January 7th, 2019

0X8013 is related to Heated Cover. so need to replace Heated Cover.

avatar: mcdvoicereview
mcdvoicereview
1 posts
Replied to LRDS Patel's post on March 18th, 2019

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