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Uknown error while validating PE FTIR Spectrum

avatar: amiguel
amiguel
1 posts
Replied to amiguel's post on March 13th, 2018

An uknown error message appears when I try to do the instrument validation (abscisse, ordinate and spectral background noise) of a Perkin Elmer FTIR spectrophotometer, and the validation process stops. It happens when using a PE standard or the AVP internal standard option. However, when I try to validate the instrument using the AVP internal standard option, the error message appears before I run the scanning.  

On th other hand, the software allows performs the calibration, and it is OK.

Anyone could help me, please?

Thanks

 

avatar: floyd
floyd
70 posts
Replied to amiguel's post on March 13th, 2018
If calibration is ok then the software is not working on validation. Reload the software and if that doesnt work you can call and Ill think of something else by then. 713-320-5812 Floyd