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avatar: Zia
Zia
1 posts
Replied to Zia's post on June 23rd, 2018

Hi, i have a issue in the XT Microscope Server

After one weak of shutdown i started the machine and open the software but the software is not starting MOTION Module is black and also start button not enabled?

Any help in this regard will be highly appreciatable

avatar: lblakey6
lblakey6
1 posts
Replied to Zia's post on November 28th, 2018
Hi, I am also facing this problem! Did you find a solution? Thanks for your help!
avatar: foxie5
foxie5
2 posts
Replied to Zia's post on October 1st, 2019

This is a bit late, but if your motion indicator is black then it is worth shutting down the SEM and the server.
Start the SEM, wait 5-10 minutes to let it wake everything up then start the server.

If the indicator is still black then there's a fault which has to be repaired by a service company.


Do you have different levels of operator sign-in's?
Use the highest level of sign-in that you have available.