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avatar: JE
JE
1 posts
Replied to JE's post on August 3rd, 2019

"No cycler is available" for thermocycler ProS eppendorf and the electrical current is not detected by the thermoblock (no light on the head of the machine).

What we can do?

 

many thanks

jamila

avatar: SaharaSimba
SaharaSimba
81 posts
Replied to JE's post on August 13th, 2019
Try to power down , remove connector and install again. Sounds like a power supply failure. Contact us www.saharasimba.com. We may be able to help with service or parts
avatar: OldNavy
OldNavy
10 posts
Replied to JE's post on August 13th, 2019

The likely problem is the computer board from my experience.