Quality and dependability for the future
Imbalance at speed. Motor mounts feel fine. Imbalance board refuses to be adjusted enough to allow the unit to spin above 3k. Fisher-Sorvall says, "Buy a new motor for $1800+."
We say, "Huh?"
Anybody else run across this?
This is a rebranding of the Jouan MR23i that was sold in the US before Thermo bought the Jouan Group.
You could try contacting LabRepCo www.labrepco.com on 1-800-521-0754 or firstname.lastname@example.org. They were excellent Jouan distributors. (I know because I lead the marketing team on the MR23i at Jouan HQ and trained LabRepCo). Of course, LabRepCo is in the NE but they have a rep in WA: email@example.com 1-800-521-0754 ext 175. He can put you in touch with the service department. I would expect an adjustment of the imbalance detector could be a much cheaper fix... so long as the board is in good condition.
If still no joy, come back to me: firstname.lastname@example.org