Hettich/Universal 16 - Error 11
We are facing Error 11, and we are currently not able to run the machine. Please provide solution. Advise this member.
Biotage/Isolera™ Prime - Will not run
We trying to diagnose pump issue and can`t seem to get anywhere without access to the service menu. Please see if you can help us, we are looking for the service password. Advise this member.
PerkinElmer/Clarus 500 - Replaced PC, now LINK doesn't work.
I replaced the control computer for my Clarus 500 GCMS and installed Turbomass. I can see the MS, but I can't configure the LINK or serial port for the GC. When I used the TurboMass/GC/configure dialog box, and I query the port, it replies with "Interface not found or unavailable". Do I need specific LINK software, not on the TurboMass install disk, or has my LINK card in the GC failed? Is there a way to test the LINK card? Advise this member.