BioTek Instruments is pleased to announce a service partnership with Serlabo Technologies in France. Under this contract, Serlabo will provide installation, installation/operation/performance qualification (IQ/OQ/PQ), primary training, service, preventative maintenance and service contracts for users of BioTek's microplate instrumentation.
Serlabo Technologies was privately founded in 2002 and is ISO 9001:2000 certified. In addition to the service agreement with BioTek, Serlabo offers high-quality products and services to private and public sector customers in France.
According to Philippe Vivier, BioTek France Director of Sales, “The service agreement with Serlabo in France will ensure that our BioTek customers continue to receive high quality instrument service with reduced downtime, and also benefit from a local, dedicated service technician.”