What detergent and neutralising solutions should be used?

Hi Mary:

I am the Application Specialist here at Miele. For your labwasher, we recommend the Neodisher brand cleaning agents.

Here's a link to the products on our website:

http://miele-pro.com/us/prof/products/14069.htm 

as well as the product brochure: (with selection guide on the back page)

http://miele-pro.com/media/prof/VG_US/7856_PRO_Neodisher_Cleaning_Agents_REV_(3).pdf 

and order form:

http://miele-pro.com/media/prof/VG_US/Neodisherpricelist.pdf 

Narrow down your choice first by whether your labwasher dispenses powder only, or liquid for the detergent. The neutralizer most commonly used for labglassware is Neodisher Z. The other neutralizer is N, that's better if you are cleaning stainless steel items.

Please feel free to contact us directly at 800-991-9380 if you have other questions.

Regards,

Lisa