Discussion Category: GC-Ion Trap
Instrument initialization
We have a Saturn 2000 which has seen many years of good service. The PC recently had motherboard problems and fortunately we found a suitable replacement. Now, on activation of the saturn program, the software appears to download OK (no error messages), the instument setup and calibration can be performed normally and it passes all the diagnostic checks. However, when trying to do an analysis, the GC method downlaods OK, but the MS software method download stops and a red window appears saying "Instrument Initialization Failed" and suggests trying Ctrl-R to reset. Tried this but the same error occurs. Any suggestions what might be wrong?