Discussion Category:  LC-TOF MS

Zp-axis home h/w fault

We have an error happening on the Xevo, which reads, “Sample Manager FTN: Zp axis home h/w fault”.

anyone has any idea please?

thank you.

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Asked by

Adil Chrom
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WatersCorpReply by
WatersCorp

Hi - Your success with Waters instruments is important to us, however we can't provide technical support through LabWrench.

Your best course of action to ensure proper instrument performance is to contact your local Waters service representative. If you don't know who that is, please provide your contact information and I will help connect you.

Alternatively, here is a link to our iRequest Technical Services:

www.waters.com/waters/nav.htm?cid=10006027

http://www.waters.com/waters/nav.htm?cid=10080883

Thanks & regards, Karen at Waters karen_haas@waters.com

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Adil Chrom

Thank you for the information.

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