Discussion Category: Software (GC)
Ms problem
Data subscriptions failed.
Are inbound ports blocked?
Is there right type of GC at the IP address? " how can i resolve this problem
Reply byEmy,
What models of GC and MS are you using, what Operating System and what version of ChemStation are you using?
Dan
Dan Ste.Marie
RJ2 Instrument Services
Erie, PA
www.rj2.biz
Reply byGc 7890 ,5975ms
Chemestation b.01.06
Reply byEmy,
It sounds like you have lost communication with the GC, I would check all of the lan cables as well as the LAN hub/switch to ensure they are firmly connected. After doing that I would reboot the GC and computer system, power up the computer first and then restart the GC.
If you are still having communication problems we would need to next verify communications with both the GC and MS from the computer
Dan
Dan Ste.Marie
RJ2 Instrument Services
Erie, PA
www.rj2.biz
Reply byHi, we have the same problem and we have no solution
Reply byWhat model of GC and MS are you using as well as ChemStation version and OS?
Did you check all of the lan cables as well as the LAN hub/switch to ensure they are firmly connected? As well as rebooting the system, powering up the computer first and then restart the GC.
If you are still having communication problems we would need to next verify communications with both the GC and MS from the computer
Dan
Dan Ste.Marie
RJ2 Instrument Services
Erie, PA
www.rj2.biz