Discussion Category:  Shakers

Access code for 4518 Shaker

On an old Forma Scientific 4518 benchtop shaker I have an error I want to clear but it wants an access code. I have no idea what it is and we have no manual. I would be grateful for any information or manual.

Thank-you

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Asked by

HFI-sam
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avatar placemarkReply by
medphysteo

Have you tried ThermoScientific/Unity Lab Services tech support? If they have it I'm sure they'll walk you through it.

Jeff

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avatar placemarkReply by
HFI-sam

Thanks Jeff

Very difficult to find anywhere on their website top contact them.

Simon

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avatar placemarkReply by
medphysteo

1.800.438.4851

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avatar placemarkReply by
HFI-sam

Hi Jeff

I assume that is a US phone number. I'm in Australia. We are chasing our Thermo service guy, not sure how successful that'll be.

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avatar placemarkReply by
medphysteo

Hi Simon,

It is U.S. Try

http://www.unitylabservices.com/en/contact-us.html

Or, give me the serial number and I'll call it in for you.

Jeff

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avatar placemarkReply by
medphysteo

Hi Simon,

If the picture on the Product Details page is correct, it looks more like this

http://tools.thermofisher.com/content/sfs/manuals/D01209~.pdf

which only says to call tech support if you forget the code.

0000 might be a factory default for all of them, though. Worth a shot.

Let me know.

Jeff

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avatar placemarkReply by
HFI-sam

hi Jeff

Thank-you for your help with this.

All a bit confusing with the 4518(our model) and this the 4581. The manual was useful thou as the programming is the same. Unfortunatley it's code has been changed(nice try) and it will need to be reset. it says call service department. I've tried and no response so far.

Thanks again.

Simon

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avatar placemarkReply by
medphysteo

Hi Simon,

Give me the serial number and I'll call it in.

Jeff

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avatar placemarkReply by
HFI-sam

Hi Jeff

Thanks for that.

Serial number:

S/N 14706-269

Simon

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