Discussion Category: GC-Single Quad/MSD
Turbo Pump Not Found
Hello,
I replaced the filament but when I went to pump down the MS, it says that the Turbo Pump is not found. The foreline pump seems to be working and gets the pressure inside to about 170 mtorr. Before cooling down and venting the MS to replace the filament, everything seemed to be working fine. Also, the message log displays “Safety trigger(s)tripped”. I've looked through the manuals and I haven't found anyway to troubleshoot the problem.
Thanks,
Andrew
Reply byDan Ste.Marie
RJ2 Instrument Services
Erie, PA
www.rj2.biz
Reply byHello Dan,
Thank you for your response. I tried shutting everything down but that did not solve the problem.
Do you have any other suggestions?
Does the message log output "Safety trigger(s) tripped" mean something important? When I restarted the MS, the message log showed that again.
Thanks!
Andrew
Reply byAndrew,
Did it show it in the log immediately upon rebooting or did it start to pump down and then stop and display the message? Did the Turbo actually start to run up in speed or did it do nothing?
Dan
Dan Ste.Marie
RJ2 Instrument Services
Erie, PA
www.rj2.biz
Reply byHey Dan,
Sorry for the delayed response. We were able to figure out that the turbo pump controller wasn't wroking and so we replaced it that and sovled the issue.
Thanks again,
Andrew