Discussion Category:  Coagulation Analyzers

re: re: Error -Unable to depressurize the rinsing system

Need to know what to do about this, can not get support to answer or call back. Must be busy. "Unable to depressurize the rinsing system" on the Stago Satellite

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Asked by

Lorie
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JRey

Struggled with this same error code.  Customer Service had us try elevating the cleaner solution bottles high above the instrument while restarting. When that did not help, next, "rinse and purge the needle" got rid of the error.

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