Discussion Category:  Other MS

software issue

The "logviewer" reads intensity about 50 times lower than the actual intensity recorded on the chartrecorder. Not able to autotune, because it says that "the intensity below than the minimum value required". We tried to (i) reset the selected mass on the selected cup, (ii) restart the computer, (iii) reboot the conection between the computer and the triton. None of the above worked. Any idea how to fix this? Thanks!

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Myriam
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