Discussion Category: Dilatometry
DIL 402 PC Install problem.
Hi EveryOne.
Our computer which connected with the instrument was infected virus, so we have to reinstall the windows and reinstall the netzch software.
But we found some problem when reinstalling ADD-ON Usb.
we already do how to solve the problem but it cant help.
can you help my problem?
Reply byKFrenzl
Please be so kind as to contact the NETZSCH customer service(NGB-Service@netzsch.com). They will be happy to help you.
Please provide your customer ID and instrument ID.
Best regards, Kathrin Frenzl Marketing Communication