Discussion Category: Software (HPLC)
Bio-Chrome Lite - needing activation code
Goodmorning,
I am Pierpaolo Alongi, MD and Person in Charge for NM of Fondazione Institute G.Ggilio of Cefalù, Italy.
I am wrting with urgent request because unexpectedly the license of our BioChrom Lite has expired. We are using this softwere to analyse results of Bioscan (Model: B-MS-1000 ; Serial No: APIMIS1-00124). Due to this problem, the sistem needs a new Activation Code but your service in Italy did not give to use any response because the machineb (Bioscan) is too old.
It is a big problem for us because we cannot do our CQ before radiopharmacheuticals patients administration. For that reason the our clinical activity is currently closed.
Could you give a temporary Code for few week in orther to have time to buy new sistem or new software?
I hope you can meet our request as soon as possibile
Best regards
Pierpaolo Alongi
Head of NM
Fondzione Giglio, Cefalù, Italy