Discussion Category:  HPLC Systems

EA 4031 and 4032

We moved into a space that had an existing HP 1050 HPLC. I has been sitting for about a year.

We keep getting the following errors:

ea 4031: Injector Valve has failed to move to the by passs position

Chek the pressue of the air supply. Make sure the J22 solenoid valve onthe alm board is fully inserted. Make sure that connector J20 valve sensor on ALM board is fully inserted.

ea 4032: Injector valve has failed to move into the mainpass position.

Chek the pressue of the air supply. Make sure the J22 solenoid valve onthe alm board is fully inserted. Make sure that connector J20 valve sensor on ALM board is fully inserted.

We thought it might have been the audtosampler module itself so we purchase another one.

Once setup, it sill is producing same error with new autosampler module. 

 

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Asked by

jeitzen1012
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GenTech Scientific, Inc.Reply by
GenTech Scientific, Inc.

The injector is pneumatic, so you must have 80 psi of Nitrogen or Dry Air to the blue fitting on the back of the autosampler or it won't come to "ready."

Hope this helps!  You can always feel free to call GenTech at 585.492.1068 for additional support.

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