Discussion Category:  DNA Sequence Analyzers

Oven failed to synch

Wondering if anyone has had this happen?

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Asked by

Kim R
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aligatorReply by
aligator

Hi, what do you mean with synch?

The oven fails to reach target temperature before timing out? Best regards.  

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avatar placemarkReply by
Kim R

The error "Oven synchronization failed" occured after the 1st injection in the run started. The run then aborted and this error message popped up and the oven temp dropped. The instrument was shut down and restarted but the oven temp doesn't appear to go up, or possibly the sensor is not detecting a change in temperature.

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avatar placemarkReply by
Kim R

See my 2nd post below please.

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aligatorReply by
aligator

The oven was replaced recently?

It seems that a connector was disconnected or the peltier is not working fine.

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avatar placemarkReply by
Kim R

The oven has not been replaced. it is still the original. No service has been needed lately. We have never had this happen before.

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aligatorReply by
aligator

Well, unfortunely could be the moment for a service visit....

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aligatorReply by
aligator

Whenthe Electrophoresis does not begin and the oven stop is a problem of the HV connector is not connected Check and Connect the HV connector

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