Auto sampler N10149 Gripper is stuck

Auto sampler gripper of our Gc is stuck. I would like to know how to open the autosampler arm to see the issue. Should I open from the bottom where the mother board is or we can open from top too. seems like its a belt issue. I would want to open and confirm the issue and then decide weather I need to send for repair or can be fixed in-house. Any help will be appreciated
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