Error message

Hi. We have carry 60 UV Visible spectrometer. We are facing a problem. When we switch on the machine, the indicator light turns red from orange and an error message was displayed. The message is "Error code:9.9328SEQ:E9328 Fatal initialisation Fault reported by the instrument software while calibrating". Kindly help me out of this problem . Thank you
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Mihirjhuma201213
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