Discussion Category:  Microplate Readers

PerkinElmer Victor3 1420 Multilabel Counter

Hello All, My name is Will and I am a mechanical engineer. I am writing today because when we try to reach our PerkinElmer Victor3 1420 Multilabel Counter via ARCNET connector to our PC using PerkinElmer2030 manager, we see a boot up screen for several minutes and then get the error "Instrument startup failed Instrument boot failed Instrument communication has failed, instrument has been switched off or there is a technical problem with the communication. Mailbox operation failed. Host address of the mailbox is..." And then it proceeds to say: "Instrument did not send a return value within specified timeout time. Instrument program has failed or there is an internal failure." We bought our machine off of Ebay. Has anyone else been in a similar situation / can help? Thanks! -Will
avatar placemark

Asked by

will.polsky9307
Report this Post

0 Replies

Page 1 of 1