Discussion Category: Microplate Readers
PerkinElmer Victor3 1420 Multilabel Counter
Hello All,
My name is Will and I am a mechanical engineer. I am writing today because when we try to reach our PerkinElmer Victor3 1420 Multilabel Counter via ARCNET connector to our PC using PerkinElmer2030 manager, we see a boot up screen for several minutes and then get the error
"Instrument startup failed
Instrument boot failed
Instrument communication has failed, instrument has been switched off or there is a technical problem with the communication.
Mailbox operation failed. Host address of the mailbox is..."
And then it proceeds to say:
"Instrument did not send a return value within specified timeout time. Instrument program has failed or there is an internal failure."
We bought our machine off of Ebay. Has anyone else been in a similar situation / can help?
Thanks!
-Will