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Run error problem

we face a problem during the running of the "Thermo GCMS/MS 8000 EVO" the error as follows TSQ series devices reported a failure during (change operating mode command). the sequence has been paused. In the instrument log message Run error Xcalibur instrument devices detached failed devices(TSQ 8) failure devices(TSQ 8). Any one can help me email : alakhib@gmail.com

Equipment: Thermo GCMS/MS 8000 EVO

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Alaghib
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