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parts or diagram needed
Hi! We have a dual gas unit that we believe has a stuck valve. Eppendorf no longer supports this unit and there are no spare parts. Anyone know where I can look for parts or schematics? The user manual was no help. Thank you!!
Equipment: New Brunswick Galaxy 170R-120
Reply byZakLabcare
You may have already asked but it might be worth asking Eppendorf for any technical information on the suspected faulty valve, failing this if an engineer or competent person can remove the valve then you can visit some local hardware stores and see if they can help you find a replacement, depending on what the valve looks like it might just need a good clean up if it is getting stuck.
Zak Purtell
Senior Engineer
Labcare Service Ltd
www.labcareservice.co.uk
Tel: 01376 332909
Service, calibration, repair and sales of laboratory equipment.
Reply byKaren F
Hello - Thanks for the response. It took a few calls to finally get someone to admit that they destroy all their service information when they discontinue a unit. I luckily got to talk to someone with some knowledge about it so I can at least open it up to look for the valve. Thank you again!!