Discussion Category:  PCR / Thermal Cyclers

block sensor 5 failed.

We keep getting Block sensor 5 failed with error code x000D0015 on long runs which terminates and can't resume. Manual advises power cycling which doesn't help. Anyone solved it?
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kasbesh_7052
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ZakLabcare
Hi Kasbesh Looks like one of the 6 block sensors is open circuit or faulty, perhaps moisture has gotten inside the block and is causing this issue which means the block needs to be opened up or replaced, only thing you can do is remove and refit the block in hops there is a poor block connection and see if this clears it?



Zak Purtell
Senior Engineer
Labcare Service Ltd
www.labcareservice.co.uk
Tel: 01376 332909
Service, calibration, repair and sales of laboratory equipment.
 
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kasbesh_7052
Thanks Zak, We had the errors previously and replaced a new block and main electrical board. Seems the block connection itself is the problem.
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