Bio-Rad, Gel Doc Universal Hood II, serial 721BR09493; Door opened error

Bio-Rad, Gel Doc Universal Hood II, serial 721BR09493: I'm getting a door opened during imaging error Replaced the door grabber latch switch I have also ordered NC long arm roller sub-mini switch for the drawer. checked the connections and pathways on the switch and keypad interface connection board. Bio-Rad wants almost $7 grand for a service call.