Discussion Category:  Centrifuge

System Check Error 12

We purchased this machine several years ago, but recently it showed system check--error 12. I am wonder what happened here. And how can I sort it out.
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avatar placemarkReply by
Daniel Banayan
Did you talk to Hereus, the manufacturer do you have an operating manual if you do we could help you. Please email me at danny@dsctest.com
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SlambertReply by
Slambert
My name is Sue and I am a Customer Advocate with Thermo Fisher Scientific. I can offer you some general information, in the event that you still need some help with this centrifuge. The US support number for Centrifuge products is (866) 984 3766. Follow prompts for Technical Support and they will help you diagnose and/or repair the centrifuge. If you are located outside of the US, I can also provide a local contact… I just need more details as to location. Feel free to contact me at my email address below. I hope this information helps!
[b]Sue Lambert
Customer Advocate
Laboratory Equipment
Thermo Fisher Scientific
sue.lambert@thermofisher.com[/b]
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