Discussion Category:  Software

Fatal Error 404

 

Having a problem with our Molecular Devices SpectraMax Plus 384 with a fatal error 404 or 303 every time we turn on the instrument.

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Asked by

Rich Stahl
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TheLabSquadReply by
TheLabSquad

303 unable to cal dark current

404 Plate NVRAM air cal data error

 

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avatar placemarkReply by
Rich Stahl

So what exactly is the NVRAM air cal data error?

Thanks,

Rich Stahl

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A&KReply by
A&K

303 is caused by too much stray light and 404 is a cascade error caused by a different error, I have to look in the instrument memory bank to determined what it is.

These errors are not anything that can be fixed by end user. You have to send the unit in for repair and or have a technician come to your place to look at it.

I am the owner and president of A&K Biosource and have many years of experience with Molecular Devices readers I'll be glad to take care of it for you. Visit our website for more info and contact me.

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avatar placemarkReply by
zhangyang

How to deal with the "fatal error 303'?

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avatar placemarkReply by
zhangyang

We have the same problem, "fatal error 303 " was displayed on the screen, when I turn on the devide. How did you fix the device?

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A&KReply by
A&K

These instruments and errors are not the kind that can be fixed remotely over the phone or through emails. You need special; tools and software to work on them.  I'll be glad to look in to it for you. A&K Biosource, Inc

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